According to a study by the Butler University in Indiana, ChaCha delivers the highest quality of responses across all the categories and question types in the Q&A sites.
The study got sponsored by ChaCha. The CEO of the company Scott Jones emailed to confirm that the company has no involvement in the entire study methods. It did not even try to influence the result of the entire process. Despite being a sponsored research, there is no need to be skeptical about the outcome of this test.
Update: ChaCha has shutdown it’s operation and it’s website is not functional now. On December 12, 2016, ChaCha shut down operations due to declining advertising revenue
ChaCha was the best among the lot, while Ask.com was judged to be second to that site. Quora and Siri found their spot near the bottom position. The company has also published the entire list of different sites according to their position in the accuracy list. The most astonishing fact about the result is most of the contenders beat Google. Bing is also among them.
The study consisted of a set of 3,960 questions while the study generated all the scores and ranks. The report contains the detailed discussions about the performance of each of the contestants. The companies fall in the different groups of a wide range of content categories. The report also explained the entire study methodology in details.
A mobile research also got conducted to assess the quality of responses of such mobile Q&A platforms. Sample sets of questions are set to the Q&A platforms with the help of mobile application while one is available. When no application will be there, a mobile website can help. Then all responses will be recorded. The responses will be rated from each of the Q&A platform to judge their accuracy.
All the data received in this method will be analyzed and listed in a tabulated and summarized format. The report will not include the list of questions or any example. It is difficult indeed to assess the study barely on the basis of that particular report.
The result of the survey stunned all mainly due to the popular expectations from a few famous sites. Nobody could even have seen a remote possibility of Google being dethroned from its top position.