+91 80170 49042 [email protected]

Top 5 Ways to Better Manage Your Client

by | Updated on: Sep 14, 2022 | Business & Miscellaneous | 0 comments

manage clients
Top 5 Ways to Better Manage Your Client 1

Whether you are working freelance or as a part of an office, dealing with clients is something that most professionals fail to avoid. No matter how good you are at your work, your clients are bound to give you a hard time! This is not because of some grudge but a normal feeling of someone who’s paying the bills: the clients are always under the impression that they are being taken for a ride. How can you manage your clients in a better, more professional way? Let’s look at the best tips of client handling from our experts:

Quick tips for effective client management

Managing clients well is critical to the success of any business, yet it can be difficult to find the time and resources to do so effectively. Here are a few tips on how to manage your clients effectively:

-First, make sure you have a system in place for tracking client contact information, project deadlines, and payments. This will help you stay organized and on top of each client’s needs.

-Second, don’t be afraid to delegate tasks to other members of your team. This will help you stay sane and avoid burnout.

-Third, keep your clients happy by staying in touch and being responsive to their requests. promptly return phone calls and emails, and go the extra mile to accommodate their needs.

By following these tips, you can develop strong relationships with your clients and ensure that their projects are successfully completed on time and within budget.

Communication

Never severe the lines of communication. Keep talking to your clients so that they are always in the loop about the progress and updates. It is only when clients do not see the entire picture that they begin to doubt your intentions. Maintain transparency and share your progress by asking your clients for feedback.

Document

Do not leave things to hearsay or verbal instructions. Even when you have discussed something over the phone, send across an email and ask for a written green signal. It improves your chances of not being caught on the wrong foot of misunderstanding. Keep a track of these documents for future references.

Care

Clients love to tie up with professionals who care about their business. Express genuine interest in the client’s business and improvement. That will dispel the air of mistrust that is usually associated in client dealings. A sympathetic attitude will go a long way in cementing stronger business ties.

Deliver

There is no substitute for this! You have to deliver what you have promised them. Excuses cannot thaw a frosty client. You need to perform according to the standards that you have promised or set for yourself. Clients understand if there is some hitch because of unforeseen circumstances. However, if you fail to read the situation of the market or botch up your analyses, you cannot deliver to your optimum ability. Steer clear of such traps.

Compromise

When dealing with clients, do not go in for confrontations. Compromise and design your plans as per the demands of your clients. You may think differently but if the client is bent on getting things done their way, so be it. You can offer some suggestions to the contrary but allow the client to take the final call.

Related reading: Best Growth Marketing Strategies

Summary

As a professional, one of the most important things you can do is to manage your clients effectively. This means having clear communication, setting expectations, and keeping organized.

– First, it is important to have clear communication with your clients. This means being clear about your fees, what services you will and will not provide, and setting realistic expectations.

-It is also important to keep organized. This means having a system for tracking deadlines, appointments, and payments.

-Lastly, it is important to be responsive to your clients’ needs. This means returning phone calls and emails promptly and being available when they need you.

By following these tips, you can ensure that you are providing the best possible service to your clients.

Debajyoti Banerjee is the Founder, Director & CEO of Seven Boats - A leading digital marketing agency & digital marketing training institute in India since 2011. He is a Google & LinkedIn Certified Digital Marketer & Trainer, Brand Strategist, Consultant & Entrepreneur. B. Tech in computer engineering & post graduate diploma in Marketing, Debajyoti has 18+ years of domain experience and successful track records in digital marketing services & digital marketing training with 500+ clients & 56K+ students in 165+ countries. He has been invited & felicitated by 25+ Top B Schools & universities including London Business School, AICTE ATAL FDP, UGC-HRDC, IIM Shillong, IIM ROHTAK, IIT KGP, IIT Guwahati, Calcutta University, Ranchi University, St. Xavier’s, Brainware, Techno India, JIS Group, Jaypee Group, Shikshayatan Foundation, IIEST Shibpur, Bhavan’s, ICFAI Business School, GITAM Deemed University, Swami Vivekananda Group of Institutions & many more. He has been awarded with more than 20 national awards and he has received notable media coverage. Learn more

 

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *