A comprehensive guide to CRM and how does it help to grow any business What is CRM? CRM System & CRM Tools What is CRM? CRM refers to Customer Relationship Management. As the name suggests, CRM is a software or tool to manage relationships with customers. For...
Facebook is overreaching its own ambit by making it mandatory for brands to offer standard customer service to their customers. This applies only to brands which use Facebook ads. So, if a customer makes a purchase through a Facebook ad, the social networking giant...
In the context of modern day business, your relationship with the customer is the backbone of your success. There are too many brands and too many offers doing the rounds these days! Customers are easily swayed and lured away from brands to other players in the arena....
Whether you are working freelance or as a part of an office, dealing with clients is something that most professionals fail to avoid. No matter how good you are at your work, your clients are bound to give you a hard time! This is not because of some grudge but a...
How to grow your business using personal connections with Customers. – Personalized Relationship Marketing It is a fact that people like to buy from other people, and not from companies. This means if you want to increase your customer base, you should work on...